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Refund policy

Effective Date: August 24, 2026

We want you to be happy with your beeem™ purchase. Please review our policy below.

1. 30-Day Return Window

You may return your beeem™ device within 30 days of your purchase date for a refund, subject to the conditions below. This return window covers change-of-mind returns and products that are not functioning correctly out of the box. It does not cover items that are damaged after delivery, including damage caused by misuse, accident, or improper handling.

2. RMA Required

All returns require a Return Merchandise Authorization (RMA). Email support@beeemit.com with your order number and reason for return to receive RMA instructions before sending anything back. Returns sent without a valid RMA may not be accepted.

3. Condition

Items must be returned in like-new condition, in original packaging, with all accessories included, unless the item is defective.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method, typically within 5–10 business days.

5. Return Shipping

Customers are responsible for return shipping costs on standard (non-defective) returns. For defective or incorrectly shipped items, Beeemit covers the cost of return shipping.

6. 1-Year Limited Warranty

Separate from the 30-day return window above, every beeem™ device is covered by a 1-year limited warranty against defects in materials and workmanship. If your device won't charge or otherwise stops functioning properly within 1 year of purchase, contact us at support@beeemit.com with your order number and a description of the issue, and we will repair, replace, or refund it at no cost to you. This warranty does not cover damage caused by misuse, accident, unauthorized modification, or normal wear and tear.

7. Non-Returnable Items

All beeem™ products are eligible for return under the terms above. No items are currently designated as final sale.

8. Contact Us

Beeemit, LLC

support@beeemit.com